Returns & Refunds Policy

Return Window

Customers may return items within 14 days of delivery for a full refund.

Eligibility

Items must be:

• Unused and in original condition
• In original packaging
• Not damaged by customer misuse

Return Shipping

• Defective or damaged items:We cover return shipping
• Changed mind/wrong item:Customer pays return shipping cost

How to Return

1. 1Contact us at nestflowstore@gmail.com with your order number and reason for return
2. 2We'll provide you with a return shipping label (if applicable)
3. 3Ship the item back to us
4. 4Once received and inspected, we'll process your refund within 7 business days

Refund Timeline

• Refund issued to original payment method
• Please allow 5-7 business days for the refund to appear in your account (varies by bank)

Non-Returnable Items

• Customized or personalized items
• Items purchased during final sale events
• Severely damaged items (not our fault)